Online Banking

Conducting Your Transactions Online

Federal financial regulators are reporting that Internet threats have changed significantly over the past several years. Sophisticated hacking techniques and growing organized cyber-criminal groups are increasingly targeting financial institutions, compromising security controls, and engaging in online account takeovers and fraudulent electronic funds transfers.

In order to help ensure the security of your online transactions, we want you to know that:

We will never email, call or otherwise ask you for your user name, password or other electronic banking credentials
You can help protect yourself by implementing alternative risk control processes like:
- Making sure you choose an adequate user name and password that, at a minimum, mixes in small case letters, upper case letters and numbers
- Periodically changing your password (e.g., at least every 90 days)
- Safeguarding your user name and password information
- Having current anti-malware and anti-virus software
- Making sure you have a firewall in place when conducting your financial transactions
- Logging off the system when you're done conducting business (don't just close the page or "X" out of the system)
- Monitoring your account activity on a regular basis

Federal regulations provide consumers with some protections for electronic fund transfers. These regulations generally apply to accounts with Internet access.

For example, these federal laws establish limits on a consumer's liability for unauthorized electronic fund transfers. They also provide specific steps you need to take to help resolve an error with your account. Note, however, that in order to take advantage of these protections, you must act in a timely manner. Make sure you notify us immediately if you believe your access information has been stolen or compromised. Also, review your account activity and periodic statement and promptly report any errors or unauthorized transactions.

If you become aware of suspicious account activity, you should immediately notify the authorities and contact Keystone Credit Union at 903-882-4343.

Services Provided via Online Banking

Account balance inquiries
Transfer funds directly from the member’s account to the merchant accounts
Transfer funds into a holding account and send a check to the merchant
Transfer funds to a third party who then pays the merchant or utility
e-statements (if sign up)
Loan applications
Stock brokerage services
FREE ATM Locator
View Holds/Pledges/ACH
View Outstanding Items
Remote Control Cards
View Rates
Notifications
Transfer funds
See account history
Remote Deposit (checking account required)

Transfer and Bill Payment System

Online banking allows members to pay bills or transfer funds only from their accounts. No payments are allowed to third parties without required authorization.

To learn more about our convenient online banking services near Tyler, Texas, contact Keystone Credit Union at (903) 882-4343 or (903)509-8435 today.

ROUTING NUMBER: 311989645

For Fraud, Lost of Stolen Cards

Credit Cards
1-800-599-7889

ATM/Debit Cards
1-833-337-6075

Contact

Main Branch
Phone: 903-882-4343
Fax: 903-882-4279

Rice Branch
Phone: 903-509-8435
Fax: 903-509-8444

Toll-Free: 888-448-7328

Hours

Monday - Friday: 8:30 am - 5:00 pm
Saturday: 8:30 am - 12:00 pm

We provide links to third party partners, independent from Keystone Credit Union. These links are provided only as convenience. We do not manage the content of those websites. The privacy and security policies of external websites will differ from those of Keystone Credit Union.

OnlineBanking

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